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Sales Performance Management · ICM

Pay your sellers accurately, plan with confidence, and see what drives revenue

ConsultingBlocks is a specialist SPM and incentive compensation partner with deep expertise in SAP SuccessFactors Incentive Management (formerly Callidus Cloud and SAP Commissions) and Varicent. We design plans, implement platforms, and run your commission operations so every payout is right and on time.

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SPM AT A GLANCEHow commissions flowYOUR DATACRM and ordersERP and invoicesHR and payeesSAP OR VARICENTCreditCalculateApproveOUTCOMESPayrollPayee statementsDashboards

SPM and ICM, explained

Incentive compensation is the heart of sales performance management

Sales performance management (SPM) covers the full cycle of planning, paying and improving a sales force. Incentive compensation management (ICM) is the part that calculates and pays commissions, and it is where most of the effort, risk and cost sit. We cover the whole cycle, with ICM at the center.

Plan

Sales planning

Capacity, coverage and headcount models tied to revenue targets.

Assign

Territory & quota

Balanced territories and fair quotas that sellers believe they can hit.

Design

Plan design

Commission plans that reward the behavior the business needs.

ICM

Calculate & pay

Crediting, calculation, approvals, statements, disputes and payroll.

Improve

Analyze

Pay-for-performance, cost of sales and plan effectiveness reporting.

Our focus platforms

Deep expertise on the two platforms we know best

We go deep rather than wide. Our consultants have built, fixed and run SAP and Varicent programs for years, so you get people who already know the edge cases.

We also advise on platform selection and support programs on [other platforms you cover, if any].

Services

Strategy, delivery and ongoing operations under one roof

Strategy & design

Get the plan right first

  • SPM program assessment and roadmap
  • Incentive plan design and modeling
  • Territory and quota strategy
  • Channel and partner incentives
  • Platform selection and business case

Implementation

Deliver a platform people trust

  • New SAP and Varicent implementations
  • Migrations from spreadsheets or legacy tools
  • Integrations with CRM, ERP, HR and payroll
  • Parallel testing and payout reconciliation
  • Admin and end-user training

Managed services

Keep every close on track

  • Monthly and quarterly close support
  • Plan-year changes and new plan rollouts
  • Dispute and inquiry handling
  • Performance tuning and health checks
  • Release and upgrade management

See managed service tiers →

Delivery roadmap

How an SPM program comes together

Every implementation follows the same proven path, from the first assessment to steady-state support.

DELIVERY ROADMAP1AssessCurrent-state reviewPain points rankedBusiness case2DesignPlan rules documentedData mappingIntegration design3BuildPlatform configuredInterfaces builtStatements and reports4TestParallel runsPayee reconciliationUser acceptance5Go liveCutoverEarly-life supportAdmin handover6RunClose supportPlan changesHealth checks

Why it matters

Signs your compensation program needs attention

Close takes too long

Commission close drags on because data arrives late and adjustments are manual.

Sellers don't trust statements

Reps keep shadow spreadsheets and disputes land in the comp team's inbox every period.

Plan changes are painful

Every new plan year means weeks of rework and risky last-minute configuration.

Audit findings

Approvals, changes and payout logic are hard to trace for SOX or internal audit.

The system has drifted

Years of patches have left rules nobody fully understands and batches that run for hours.

No view of plan effectiveness

Leaders can't see whether spend on incentives is actually driving the right results.

Industries

Programs we understand from the inside

Insurance

Agent and broker compensation, hierarchies, licensing and chargebacks.

Financial services

Banker, advisor and relationship manager incentives with strict controls.

High tech and software

SaaS bookings, ARR, multi-year deals and overlay roles.

Life sciences and med tech

Field sales incentives, territory alignment and compliance.

Telecommunications

Dealer, retail and channel compensation at high volume.

Manufacturing and distribution

Margin-based plans, rebates and distributor incentives.

Energy

Residential and commercial sales programs with complex milestones.

[Add or remove]

[Confirm the industries you have delivered in.]

Results

What clients get

  • Accurate, on-time payouts every period
  • Statements sellers understand and trust
  • A clear audit trail for every calculation
  • Plan changes made quickly and safely
12+
years of SAP and analytics delivery
2
focus platforms: SAP and Varicent
100%
of payees reconciled in parallel runs before go-live
3
managed service tiers

FAQ

Common questions

Should we call it SPM or ICM?

Both describe the same work. ICM is the commission calculation and payment process. SPM is the wider umbrella that also includes sales planning, territories and quotas. We help with all of it.

Can you take over a system another partner implemented?

Yes. We start with a health check to document how your system works today, then agree on a support plan.

Do you only work on SAP and Varicent?

They are our specialty and where we have the deepest bench. [State whether you support other platforms.]

How long does an implementation take?

It depends on payee count, plan complexity and integrations. After a short assessment we give you a clear, detailed delivery plan.

Is your commission program ready for next plan year?

Book a free SPM assessment call. We'll review your current setup and share the three changes with the biggest payoff.

Book an assessment